Gas ‎– Narkopop

We ship goods worldwide (except Russia). Our shipping partners are Deutsche Post AG, DHL and Asendia.

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Delivery time is max. 4 working days upon receipt of payment.

Orders with a total order weight of up to 31.5 kg: 5.20 € - DHL Parcel – National tracked & signed, incl. insurance.

EU Member States & Rest of the World:

Due to current worldwide situation, delivery times cannot be determined precisely at present.

Since July 1st, 2022 international shipping rates have been adjusted. Our goods are either shipped with the German Post/DHL, or with our new partner Asendia, a global mail and parcel solutions company. Thus, the shipping costs can vary. You will see the exact shipping costs for each country during the order process or at checkout.

According to the modernisation of VAT for cross-border e-commerce within the EU (One-Stop Shop "OSS"), our prices include the VAT (on the invoice) of the respective EU Member State as of July 1st, 2021.

Unclaimed/Undeliverable Shipments ( & International):

In the event that any shipment remains unclaimed or undeliverable at destination (i.e. the shipment is not picked up within 7 working days at a DHL branch in , or at the local post office at the destination in Europe/World within 4 weeks, starting the day after notification of DHL / Kompakt, KOMPAKT reserves the right to charge the customer for any fees incurred for return postage due:

Return shipping fee international: up to 20 €
Return shipping fee : 4 €

All our goods are shipped tracked, signed and insured, to both domestic and international destinations.

Invoices:
As of March 2023, we will switch to simple electronic invoices via e-mail instead of paper invoices to reduce environmental impact. If you need a PDF invoice, please send us an email to [email protected]. We will get back to you as soon as possible.